Your sales team, your customer support, and your technical team interact with your customers all the time. To handle the customers better, they need customer engagement training Singapore. The training is meant to teach your team the best ways to increase customer engagement.
Your team needs to know the skills that bring customers back to you. They are trained to talk the right way and to promote your products and services in such a way that the customers are not able to refuse. They learn the skills to not only increase the customer engagement but sales too.